Do you ship your product? 

There’s a lot that goes into shipping frozen product: all the materials used to keep product frozen, fuel to transport in so many parts of the country, greenhouse gas emissions, you get the idea… So as part of our sustainability practices, we do not sell our products online. 

Is your packaging compostable or recyclable?

Our packaging is made from plants but it is not compostable. However, you may still recycle the pints at facilities that processes Tetrapak cartons. 

About the product

Do I need to add anything to the mix? 

No, simply defrost, scoop and cook. 

How should I keep the batter?

Best to keep the batter frozen for freshness. If you defrost, keep refrigerated for up to 5 days. 

What if I have leftover batter that has been defrosted?

You may keep the batter refrigerated if you will use it within 5 days, or you can re-freeze once to extend shelf life. 

What is the best way to cook my waffles? 

1. Pre-heat your waffle iron using medium-high heat setting.
2. Once pre-heated, lightly grease it and pour the batter. 
3. Don’t over pour. Use about ¼ cup of batter only. Waffle will cook more evenly and turn crispy golden faster.
4. Enjoy while warm.

What is the best way to cook my pancakes? 

1. Preheat your pan/griddle to medium-low.
2. Lightly grease and pour the batter. 
3. Don’t over pour. Use about ¼ cup of batter only and help to spread the batter using the back of a spoon. Wait till one side is golden before flipping. Cook till batter is fully cooked (bottom will be golden as well as the top, and sides will look cooked).
4. Enjoy while warm.

What if I have leftover waffles/pancakes already cooked?

Leftovers can be individually frozen and heated later. Best to re-heat waffles in a low setting in your toaster or oven. Pancake can be gently heated in the microwave. 

Do you have any serving suggestions? 

Please follow us @eatmonkeyinthemiddle for recipes and tips. 


Is your product nut-free? 

No, we use almond and coconut as part of the mix. 

Are your batters gluten-free? 

Yes, all of our batters do not contain gluten and are certified gluten-free. Our facility is wheat and gluten-free.

Are all your products plant-based?

Yes, all of our batters are vegan and we do not use any eggs nor milk in our facility or lines. 

Have more questions?

Please email us at hello@eatmonkeyinthemiddle.com and one of our customer service advisors will be happy to help.